Last updated: July 1, 2025
1. Scope of agreement
These Terms & Conditions (“Terms”) govern Your access to and use of the website located at https://tukki.ai (“Website”), the Platform accessible at https://app.tukki.ai (“Platform”), and any other related tools, dashboards, content, or services provided by Tukki Inc. (“Tukki”, “Company”, “we”, “us”). Together, the Website, Platform, and services are referred to as the “Service”.
By accessing or using the Service, You (“You”, “Client”, or “User”) acknowledge that You have read, understood, and agree to be bound by these Terms and our Privacy Policy. If You do not agree, You may not access or use the Service.
2. Services
Tukki provides technology, AI tools, and related support services to facilitate certain immigrant- and non-immigrant related processes, including but not limited to facilitating relationships with independent attorneys, collecting and organizing documents, and supporting preparation of filings and applications (“Services”).
2.1. No legal advice
Tukki is not a law firm and does not provide legal advice, legal representation, or engage in the practice of law. Any legal services related to Your matter are provided solely by independent licensed attorneys. Tukki’s Services are limited to administrative, technological, and support tasks as described in these Terms.
2.2. Independent attorneys and third parties
Tukki may connect You with independent licensed attorneys. Any legal representation is solely between You and the independent attorney under a separate engagement agreement. Tukki does not supervise, control, or guarantee the legal advice or representation provided by any independent attorney or third-party service provider. Tukki does not interfere with the attorney-client relationship and does not direct the Attorney’s independent professional judgment.
2.3. No affiliation with government agencies
Tukki is a private, independent technology company and is not affiliated with or endorsed by any government agency, including but not limited to the U.S. Citizenship and Immigration Services (“USCIS”), the U.S. Department of State (“DOS”), the U.S. Department of Labor (“DOL”), U.S. Customs and Border Protection (“CBP”), U.S. Immigration and Customs Enforcement (“ICE”), or any other federal, state, or local immigration authority. Any government filing fees or costs required for applications are separate from Tukki’s Service fees and remain Your responsibility. Such fees must be paid to the applicable government agency, either directly by You or by Tukki on Your behalf if specified in the applicable Statement of Work (“SOW”).
Tukki makes no guarantee regarding the outcome of any immigration benefit request, application, or filing.
3. Eligibility
You must be at least 18 years old to use the Service. By using the Service, You represent and warrant that You meet this age requirement.
4. User accounts
To access certain features, You may be required to create an account (“Account”). You agree to:
Provide accurate and complete information;
Keep Your Account credentials confidential;
Notify Tukki immediately of any unauthorized access or suspected breach.
You are solely responsible for all activities under Your Account. You represent and warrant that all information and documents You provide through the Service are accurate, complete, and that You have all necessary rights to submit such information.
By creating an Account, You agree to receive communications from Tukki, including notices about Your Account and Service updates.
5. Acceptable use
You agree to use the Service only as permitted by these Terms and all applicable laws. You will not:
Violate or circumvent any applicable law or regulation;
Copy, modify, distribute, or reverse engineer any part of the Service;
Use the Service to infringe the rights of Tukki or others;
Interfere with the security or integrity of the Service;
Attempt unauthorized access to any portion of the Service;
Use the Service to develop or assist in developing a competing product or service.
6. Payments and fees
Access to certain features of the Service may require payment. Fees, payment terms, and billing procedures will be specified in the applicable SOW between You and Tukki.
Unless stated otherwise, fees are due in advance and non-refundable except as expressly provided in the SOW. Tukki may suspend or terminate access for non-payment.
Government fees are separate from Tukki’s Service fees. If Tukki agrees to remit government fees on Your behalf, You remain responsible for any difference due to fee changes by the applicable agency.
7. Intellectual property
All content, technology, software, data structures, code, dashboards, and materials made available through the Service are and shall remain the exclusive property of Tukki or its licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service solely as permitted under these Terms. Except as expressly authorized, You may not copy, modify, distribute, sell, sublicense, or create derivative works based on the Service or any part thereof.
Any feedback, suggestions, or improvements You provide may be used by Tukki without any obligation to You, and You grant Tukki a perpetual, irrevocable license to use such feedback.
8. Confidentiality & privacy
Your use of the Service is also governed by Tukki’s Privacy Policy, which explains how we collect, use, and protect Personal Data.
Both parties agree to maintain the confidentiality of any non-public information disclosed in connection with the Service, consistent with applicable law and professional obligations.
You acknowledge that Tukki may store and process Personal Data using reputable third-party cloud service providers.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUKKI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TUKKI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUKKI’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO TUKKI FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
TUKKI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.
11. Indemnification
You agree to indemnify and hold harmless Tukki, its affiliates, directors, employees, and agents from any claims, damages, liabilities, losses, or expenses arising out of Your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
13. Arbitration and class action waiver
13.1. Arbitration
Client and Tukki agree to resolve any claims relating to these Terms or the Service through final and binding arbitration, except as set forth below. The American Arbitration Association (“AAA”) will administer the arbitration under its Commercial Arbitration Rules. The arbitration will be held in Miami-Dade County, Florida, U.S.
13.2. Exception to arbitration
Either Party may bring a lawsuit in the state or federal courts of Miami-Dade County, Florida, solely for injunctive relief to stop unauthorized use or abuse of the Service or to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights without first engaging in the arbitration process described above. Both Client and Tukki consent to venue and personal jurisdiction in these courts.
13.3. No class actions
Either Party may bring a lawsuit in the state or federal courts of Miami-Dade County, Florida, solely for injunctive relief to stop unauthorized use or abuse of the Service or to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights without first engaging in the arbitration process described above. Both Client and Tukki consent to venue and personal jurisdiction in these courts.
14. Termination
Tukki may suspend or terminate Your access to the Service at any time if You violate these Terms. You may terminate Your Account at any time by contacting Tukki.
Sections of these Terms which by their nature should survive termination shall survive, including but not limited to Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Arbitration and Class Action Waiver.
15. Changes to terms
Tukki may update these Terms from time to time. We will notify Users by posting the updated Terms on the Website or by email. Continued use of the Service after the updated Terms take effect constitutes Your acceptance of the changes. It is Your responsibility to review any updates.
16. Contact information
Tukki may update these Terms from time to time. We will notify Users by posting the updated Terms on the Website or by email. Continued use of the Service after the updated Terms take effect constitutes Your acceptance of the changes. It is Your responsibility to review any updates.
17. Miscellaneous
Tukki will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemic or pandemic, war, terrorism, civil unrest, labor disputes or lockouts, governmental actions, power or internet disruptions. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
You may not assign or transfer Your rights or obligations under these Terms without Tukki’s prior written consent.
These Terms, together with any signed agreements such as a Master Service Agreement (“MSA”) or Statement of Work (“SOW”), constitute the entire agreement between You and Tukki regarding Your use of the Service and supersede any prior verbal or written understandings related to the Service.