TUKKI’S CHOICE OF BUSINESS MODELS TO IMPROVE THE US IMMIGRATION EXPERIENCE.

Should we replace immigration lawyers or catalyze their knowledge?

Contributor

Ramiro Roballos

Reading time

3 mins read

Date published

Aug 9, 2024

I'm still convinced that execution is more important than strategy. However, some strategic decisions can make or break your business.

One key decision is choosing the industry you want to enter. Many years ago at Kellogg, I read a statistic that stuck with me: 50% of a business's success depends on the industry you choose.

The next crucial decision is your business plan and positioning. Even though our team at Tukki chose to work in immigration, we could have gone in different directions, like selling software to lawyers or automating the immigration process to replace lawyers. Each option would lead to very different business models, clients, company types, required skills, and economic implications.

I’m asked a lot why we chose to work with lawyers instead of running other business model options. I’ll answer that in this article.

Why not sell to lawyers?

To make a significant impact in the industry, we need to address the biggest pain points, which do not lie with the lawyers, but with the immigrants.

After interviewing dozens of lawyers and immigrants, it became clear that immigrants face the most challenges: inefficient processes, lack of visibility, slow responses, stress, and uncertainty. While lawyers could benefit from better technology, we believed we could make a bigger impact by working directly with immigrants.

Additionally, we think that the pain points that immigrants currently experienced can't be solved by software alone. It requires a combination of software and operations. Great lawyers are part of the operations piece, but bringing in business best practices from other industries makes a huge difference for the immigration experience and ease of process for lawyers.

Why not replace lawyers?

Involving immigration lawyers from the start is essential to providing the best service to immigrants — we’ve learned this from personal experience. Immigration law is complex and rarely clear-cut. You need the expertise and judgment of an experienced lawyer. While many steps in the process can be automated, there are moments where a lawyer's input is crucial, such as:

  • The initial strategy meeting to shape the case
  • To address legal questions that arise during the process
  • The final review and legal arguments

Additionally, obtaining a visa or a green card is a life-changing event; immigrants want a team they can rely on, someone to chat with and answer their questions. Our vision of the best immigration experience is the opposite of a self-service, impersonal experience with an AI. We believe in providing a warm, supportive environment with real human interaction.

Why not simply be lawyers?

People often ask, "If you still have lawyers on your team, why should I work with Tukki instead of going directly to a lawyer?"

We combine the best of both worlds: expert knowledge from lawyers and a highly efficient, customer-focused process enabled by our technology.

Neither can deliver the best experience to immigrants alone; you need both.

I admit, this approach didn't come without its challenges! It’s far more complicated to acquire customers, service them, get great lawyers, manage operations end-to-end, and build a great product than just focus on one section of the journey. Scaling is also much easier when you're building a B2B SaaS solution compared to managing operations. That's why, since day one, Tukki has obsessively focused on streamlining operations with technology to become exponentially more efficient and scalable than the status quo.

If you want to truly reinvent an industry, you need to go all in, and that's what we signed up for.

To tap into that expert knowledge from lawyers and efficient, customer-focused process enabled by our technology, start with our Visa Match tool, and find out what your best options for US immigration are.

WE CAN HELP

Need more clarity?

Find quick answers to frequent visa questions from our legal experts

Do master’s degree holders get two chances in the lottery?

Yes. Individuals with a master’s degree or higher from a U.S. institution of higher education receive two chances in the H-1B lottery.

They are first entered into the regular H-1B cap of 65,000 and, if not selected, entered again into the H-1B master’s cap of 20,000.

What if USCIS takes more than six months after my RFE response?

If your case is past the posted processing time at your service center, start with a service request through your USCIS online account. If that doesn't move things, the CIS Ombudsman is the next step.

A mandamus lawsuit is available for cases with significant unexplained delays.

How do I know which of my cases my attorney is authorized on?

Read the Form G-28 itself. It names the case and the forms it covers, and USCIS requires a separate notice of entry of appearance for each case in which a representative appears.

Can I apply for a green card while on an L-1A visa?

Yes. The L-1A is a dual intent visa, so pursuing permanent residence will not affect your nonimmigrant status. Most L-1A holders pursue a green card through the EB-1C category, which does not require PERM labor certification. Your employer files Form I-140 on your behalf, and once your priority date is current, you can adjust status to permanent resident.

Is the O-1A visa a path to a green card?

The O-1A is a nonimmigrant visa, meaning it's temporary, but it can serve as a stepping stone toward permanent residence.

Many of the same achievements you use for the O-1A petition can support an EB-1A green card (Extraordinary Ability) case later, which doesn't require PERM labor certification or an employer sponsor, making it one of the most founder-friendly green card categories.

You can also pursue a green card through the PERM process if your employer sponsors you for an EB-2 or EB-3 category. For a detailed comparison of the O-1A and EB-1A, read our guide on EB-1A vs O-1A.

Other blogs for every step of your visa journey

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