TUKKI’S CHOICE OF BUSINESS MODELS TO IMPROVE THE US IMMIGRATION EXPERIENCE.

Should we replace immigration lawyers or catalyze their knowledge?

Contributor

Ramiro Roballos

Reading time

3 mins read

Date published

Aug 9, 2024

I'm still convinced that execution is more important than strategy. However, some strategic decisions can make or break your business.

One key decision is choosing the industry you want to enter. Many years ago at Kellogg, I read a statistic that stuck with me: 50% of a business's success depends on the industry you choose.

The next crucial decision is your business plan and positioning. Even though our team at Tukki chose to work in immigration, we could have gone in different directions, like selling software to lawyers or automating the immigration process to replace lawyers. Each option would lead to very different business models, clients, company types, required skills, and economic implications.

I’m asked a lot why we chose to work with lawyers instead of running other business model options. I’ll answer that in this article.

Why not sell to lawyers?

To make a significant impact in the industry, we need to address the biggest pain points, which do not lie with the lawyers, but with the immigrants.

After interviewing dozens of lawyers and immigrants, it became clear that immigrants face the most challenges: inefficient processes, lack of visibility, slow responses, stress, and uncertainty. While lawyers could benefit from better technology, we believed we could make a bigger impact by working directly with immigrants.

Additionally, we think that the pain points that immigrants currently experienced can't be solved by software alone. It requires a combination of software and operations. Great lawyers are part of the operations piece, but bringing in business best practices from other industries makes a huge difference for the immigration experience and ease of process for lawyers.

Why not replace lawyers?

Involving immigration lawyers from the start is essential to providing the best service to immigrants — we’ve learned this from personal experience. Immigration law is complex and rarely clear-cut. You need the expertise and judgment of an experienced lawyer. While many steps in the process can be automated, there are moments where a lawyer's input is crucial, such as:

  • The initial strategy meeting to shape the case
  • To address legal questions that arise during the process
  • The final review and legal arguments

Additionally, obtaining a visa or a green card is a life-changing event; immigrants want a team they can rely on, someone to chat with and answer their questions. Our vision of the best immigration experience is the opposite of a self-service, impersonal experience with an AI. We believe in providing a warm, supportive environment with real human interaction.

Why not simply be lawyers?

People often ask, "If you still have lawyers on your team, why should I work with Tukki instead of going directly to a lawyer?"

We combine the best of both worlds: expert knowledge from lawyers and a highly efficient, customer-focused process enabled by our technology.

Neither can deliver the best experience to immigrants alone; you need both.

I admit, this approach didn't come without its challenges! It’s far more complicated to acquire customers, service them, get great lawyers, manage operations end-to-end, and build a great product than just focus on one section of the journey. Scaling is also much easier when you're building a B2B SaaS solution compared to managing operations. That's why, since day one, Tukki has obsessively focused on streamlining operations with technology to become exponentially more efficient and scalable than the status quo.

If you want to truly reinvent an industry, you need to go all in, and that's what we signed up for.

To tap into that expert knowledge from lawyers and efficient, customer-focused process enabled by our technology, start with our Visa Match tool, and find out what your best options for US immigration are.

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Need more clarity?

Find quick answers to frequent visa questions from our legal experts

Can I self-sponsor my O-1 visa as a founder?

You can't file the O-1A petition yourself. USCIS requires a U.S. employer, agent, or organization as the petitioner.

However, if you've incorporated a U.S. company, that company can serve as your petitioner since the business is a separate legal entity from you. If you don't yet have a U.S. entity, a U.S.-based agent can file the petition on your behalf.

Does premium processing guarantee approval?

No. Premium processing does not guarantee approval.

It only guarantees that USCIS will take action within 15 business days. That action may be an approval, denial, Request for Evidence (RFE), or Notice of Intent to Deny (NOID). The final outcome depends on the strength of the petition and supporting evidence.

Does an approved I-140 mean I have a green card?

No. An approved I-140 confirms that you meet the qualifications for your employment-based category, but it does not grant permanent residence.

You still need to file Form I-485 for adjustment of status if you're in the U.S., or complete consular processing if you're abroad once your priority date becomes current.

The I-140 approval establishes your place in line.

If you are physically in the U.S., can you work for a job abroad?

Only if you hold a visa or work authorization that allows you to work in the U.S. If your status does not permit employment, you cannot legally work—even for a foreign company paying you abroad.

Even with work authorization, it must cover the type of employment you intend to do. For example, an O-1 visa through a U.S. agent may allow you to work with multiple companies, while an Employment Authorization Document (EAD) provides broader flexibility.

Can I apply for both the O-1 and EB-1A at the same time?

Yes. It’s possible to pursue both strategies simultaneously. However, it’s far more common to apply for the O-1 and then pursue the EB-1A. Many applicants use the O-1 as a “bridge” to work legally in the U.S. while building their profile for the EB-1A. The O-1 is temporary, while the EB-1A leads to permanent residency.

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